Support Topics
Setup instructions for Google Home
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Get a Google Home device
- We recommend setting up a separate Google account for your vacation rental
- Follow the normal setup instructions to get it online at your vacation rental
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Add the Vacation Rental Virtual Concierge App
- Ensure you have the Google Assistant app installed on a phone or tablet, and that you are logged in with the account that you created for your vacation rental.
- In the Google Assistant app, say "talk to the virtual concierge". The response will be "Before you can use the virtual concierge, I need to link your The Virtual Concierge account to Google. Is that OK?". Saying yes will initiate the process where you can sign in with that same account.
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Provide your customized answers
- Go to our Management Portal.
- Sign up, and then click Add Property. From there, login with the Google account you created for your vacation rental.
- Select your property and follow the instructions to save your tailored content.