Setup instructions for Amazon Echo

  1. Get an Echo or Dot from Amazon
    • If you haven't done that yet, please use the picture links below. The price is the same as going to directly.
      Amazon Echo
      Amazon Echo
      Amazon Echo Dot (3rd Gen) Charcoal
      Amazon Echo Dot (3rd Gen) Heather Gray
      Amazon Echo Dot (3rd Gen) Sandstone
    • We recommend setting up a separate Amazon account for your vacation rental. For details of why and a trick to do it easily, please see this resource.
    • Follow the normal setup instructions to get it online at your vacation rental.
  2. Enable the Virtual Concierge Skill
    • Login to the Alexa Companion App here, using the Amazon account you created for your vacation rental.
    • Go to 'Skills', and search for 'Virtual Concierge Service'.
    • Select 'Virtual Concierge Service', select 'Enable', and sign in.
  3. Provide your customized answers
    • Go to our Management Portal.
    • Sign up, and then click Add Property. From there, login with the Amazon account you created for your vacation rental.
    • Select your property and follow the instructions to save your tailored content.
PDF Click here to download the Installation & Best Practices Guide
Virtual Concierge Service is available globally wherever Amazon has made Alexa available. It is available in English in the US, UK, Ireland, Canada, Australia, NZ and India. Outside of these countries, the Virtual Concierge is available in English, and your Echo need to be setup as a US-based device. Here’s how to do that.
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