Virtual Concierge Service (VCS) Pricing


Virtual Concierge Service is free, with the ability to upgrade to advanced features. When you sign up, you'll get full access to all features for 30 days. No credit is card required. See the impact to your guests' experience and your operational efficiency, and then pick a plan below that's right for you.
VCS Basic Free  
VCS Standard
12 month subscription
$5 per month ($60 total)
3 month subscription
$6 per month ($18 total)
VCS Pro
$10 per month (volume discounts apply)
Available with Amazon Alexa
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WHAT'S INCLUDED Basic Standard Pro
Google/Amazon smart speaker integration
Web portal for content management
Proprietary content tagging for better voice recognition
Manage multiple properties under a single account
Chat with the Virtual Concierge directly from our Portal to test and optimize your content
Copy all custom content and configuration settings from one property to multiple others
Yelp integration
A learning system that handles questions when there isn't yet a host-provided answer
Automatic event listing
One-time custom host welcome message for new arrivals, with the option for delivery in your own voice
Hostfully guidebook integration
Ability to contact host
Support for pictures and video
Passcode for off-property guest access to Virtual Concierge through Google Assistant
Calendar integration with Airbnb, Google Calendars, VRBO, HomeAway and various PMS systems
Automated reminders for guest check out (Alexa only)
Automated custom welcome messages for guests, personalized with their name
Guests can check-in and check-out using their voice, with immediate host notifications when either occur
3 question exit surveys to gather guest feedback
Importing and exporting your custom content to a saved file
Analytics and insights via utilization reports
Respond to guest's questions with your own voice
Add special offers to recommended establishments, and have digital coupons delivered to guests
Centralized management and monitoring of all your Amazon Echo devices across all properties
Automated device resets based on guest departure
Hotel-grade Security and Privacy enhancements
Ability for guests to connect their personal accounts & access their own music playlists (coming soon)
Upgrade Cancellations: If you want to cancel a subscription for advanced features that you have with us, please visit the subscription page on the VCS host portal. When you cancel a subscription, you will continue to receive your subscription benefits until the end of the current billing period. You will not receive a refund of any portion of the subscription fees you paid for the current or prior billing periods.