Virtual Concierge Service (VCS) Pricing
Signing up is completely free and once you're signed in and all set up, you can use the Virtual Concierge free for one month with no credit card required.
After your one month of free service, a small subscription fee will be required to continue your service.
| VCS Standard |
3 month subscription
$6.00 per month ($18.00 total)
|
12 month subscription
$5.00 per month ($60.00 total)
|
| VCS Pro |
$10.00 per month (volume discounts apply)
Available with Amazon Alexa
|
Get More Information |
| WHAT'S INCLUDED | Standard | Pro |
|---|---|---|
| Web portal for content management | ||
| Proprietary content tagging for better voice recognition | ||
| Manage multiple properties under a single account | ||
| Yelp integration | ||
| A learning system that handles questions when there isn’t yet a host-provided answer | ||
| Automatic event listing | ||
| Hostfully guidebook integration | ||
| Ability to contact host | ||
| Support for pictures and video | ||
| Passcode for off-property guest access to Virtual Concierge through Google Assistant | ||
| Calendar integration with Airbnb, Google Calendars, VRBO, HomeAway and various PMS systems | ||
| Automated reminders for guest check out (Alexa only) | ||
| Automated custom welcome messages for guests, personalized with their name | ||
| Immediate host notifications when guests check out | ||
| 3 question exit surveys to gather guest feedback | ||
| Importing and exporting your custom content to a saved file | ||
| Analytics and insights via utilization reports | ||
| One-time custom host welcome message for new arrivals | ||
| Respond to guest's questions with your own voice | ||
| Centralized management and monitoring of all your Amazon Echo devices across all properties | ||
| Automated device resets based on guest departure | ||
| Hotel-grade Security and Privacy enhancements | ||
| Ability for guests to connect their personal accounts & access their own music playlists (coming soon) |
Subscription Cancellations: If you want to cancel a subscription you have with us, please visit the Virtual Concierge Portal > Account and click on 'Cancel Membership'. When you cancel a subscription with us, you will continue to receive your subscription benefits until the end of the current billing period. You will not receive a refund of any portion of the subscription fees you paid for the current or prior billing periods.